I charged my camera for hours but it won’t turn on

Be sure that you have used the wall adapter, ION Battery Booster or a high speed USB 2.0 port to charge the camera. The camera will not charge properly on a USB 1.1 port. A USB hub with many connections may not properly charge the camera either. A camera that is turned off and then connected for charging will have a bright red LED. The LED will change to a dull red flash when the camera has finished charging.

For USB charging, make sure you are using a properly wired 5v source and an iON specification USB cable.

What are the minimum/maximum operating temperature tolerances?

The ION Air Pro is an action sports camera designed for use in some extreme environments. We do not have official tolerances but we expect it to operate under most conditions. The battery may deplete more quickly in temperatures below freezing but has been tested to record for about 2 hours at 0 degrees Fahrenheit.

Always allow a “frozen” camera to warm up before removing the PODZ so any condensation created as the camera warms does not enter the camera. We do not recommend using the product in environments over 130 degrees Fahrenheit.

How long does it take to charge the battery?

The quickest charging is through the AC Power adapter – about 80% capacity after 1 hour and fully after about 1.5 hrs. The battery will reach about 80% capacity after about 2 hours on a computer’s USB port and about 3 hours for full capacity. A charge from the Battery Booster will take about 1.5 hrs.