Varia (Air Pro, Air Pro 2, Air Pro 3)

Contact our service center using our contact information at: https://ioncamera.info/node/13

By phone: 1-855-411-4466

Email Us: support@ion-america.com

Our customer support center is open Monday to Friday, 10am to 7pm EST.

Best at this point to do a hard RESET.  The camera has a small Reset port next to the microphone jack.  Remove the PODZ cap and insert a paperclip or pen point to reset the device.  Also note that The Game unit has a RESET port inside the waterproof door.